Name: North Richland Hills Garage Doors
Address: 3601 Dawn Dr, North Richland Hills, TX, 76180, US
Telephone: 1-817-567-2930
Price range: $$
Rating: 4.9

Question 1

How quickly can you fix my stuck doors?

Accepted Answer

We understand that a stuck garage door is more than an inconvenience – it can disrupt your entire day and even pose security risks. That's why we offer Same-Hour Arrival for all emergency calls in the DFW metroplex.  When you call us with a stuck door, here's what to expect:  1. Immediate Response: Our dispatch team will take your call and gather information about your situation. 2. Fast Dispatch: We'll send the nearest available technician to your location, typically arriving within 30-60 minutes. 3. On-Site Diagnosis: Our technician will quickly assess the problem and explain the issue and repair options. 4. Prompt Repair: Most stuck door issues can be resolved on the spot within 1-2 hours.  We stock our service vehicles with the most common parts, so we can often complete repairs in a single visit. For emergencies outside regular business hours, we offer 24/7 service with no additional diagnostic fees – you only pay for the actual repair work performed.

Question 2

What causes stuck doors in garage doors?

Accepted Answer

Garage doors can become stuck for several reasons, and understanding the cause helps in both repair and prevention. Here are the most common causes we encounter:  1. Broken Springs The most common cause of stuck doors. Torsion and extension springs bear the weight of your door, and when they break, the door becomes too heavy to lift. Signs include a loud bang, visible gap in the spring, or a door that won't budge.  2. Track Misalignment Over time, the metal tracks can become bent, warped, or misaligned. This causes the door to bind or stick at certain points. You might hear grinding or scraping noises when the door moves.  3. Cable Issues Cables work with the springs to lift and lower your door. Frayed, worn, or snapped cables can cause the door to become stuck or hang at an angle.  4. Opener Malfunctions Motor burnout, stripped gears, or electrical issues in the opener can prevent the door from moving. If your remote and wall button both fail to operate the door, the opener may be the culprit.  5. Obstruction in Tracks Debris, dirt, or objects in the tracks can prevent smooth operation. Regular cleaning and inspection can prevent this issue.  6. Weatherstripping and Seals In extreme temperatures, weatherstripping can stick or freeze to the ground, especially after rain or snow.  Prevention Tips: - Schedule annual maintenance inspections - Lubricate moving parts every 6 months - Test the balance of your door periodically - Keep tracks clean and free of debris - Replace worn parts before they fail completely

Question 3

Do you offer financing for new residential door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment in your home. That's why we offer several flexible financing options to make your purchase more affordable.  Financing Options Available:  1. 0% Interest Financing For qualified buyers, we offer 0% APR financing for 12 months on purchases over $1,500. This allows you to spread payments over a year with no additional cost.  2. Low Monthly Payment Plans We partner with leading financing providers to offer extended payment plans with competitive rates. Terms range from 12 to 60 months depending on the purchase amount and your credit profile.  3. Same-As-Cash Options Pay off your balance within the promotional period and pay no interest at all. Perfect if you need a little time to arrange payment.  How to Apply:  1. Get Your Free Quote: Schedule a consultation and receive a detailed quote for your new door installation. 2. Apply Online or In-Person: Our simple application takes just minutes and doesn't affect your credit score initially. 3. Instant Decision: In most cases, you'll receive a decision within minutes. 4. Schedule Installation: Once approved, we can often schedule your installation within days.  What You'll Need: - Valid government-issued ID - Proof of income (recent pay stub or tax return) - Social Security Number for credit check  We also accept all major credit cards, checks, and cash. For commercial installations, we offer NET 30 terms for qualified businesses.  Contact us today to discuss financing options that work for your budget!

Question 4

What does your 2-year warranty cover?

Accepted Answer

Our comprehensive 2-Year Warranty on All Work provides peace of mind for every service we perform. Here's what's covered:  Parts Warranty: - All parts installed by our technicians are covered for 2 full years - Includes springs, cables, rollers, hinges, and weather seals - Manufacturer defects are covered beyond our warranty period  Labor Warranty: - If any repair we perform fails within 2 years, we'll fix it at no charge - Covers both the diagnosis and repair time - No service call fees for warranty work  What's NOT Covered: - Normal wear and tear beyond the warranty period - Damage caused by accidents, misuse, or acts of nature - Repairs needed due to lack of maintenance - Work performed by other companies  How to Make a Warranty Claim: Simply call us at 1-817-567-2930 and reference your original service date. We keep detailed records of all work performed and can quickly verify your warranty status.

Question 5

What are your emergency service hours?

Accepted Answer

We offer true 24/7 emergency garage door service throughout the DFW metroplex. Here's what that means for you:  Regular Business Hours: Monday-Saturday 7AM-8PM, Sunday 9AM-5PM - Standard rates apply - Same-hour arrival for most calls  After-Hours Emergency Service: 24/7/365 - Available nights, weekends, and holidays - Priority dispatch for security emergencies - Same-hour response when possible  No Extra Diagnostic Fees: Whether you call at noon or midnight, we never charge extra just to diagnose the problem. You only pay for parts and labor for the actual repair.  Emergency Situations We Handle: - Door won't close (security risk) - Car trapped in garage - Broken springs preventing operation - Door off track - Storm or accident damage

Question 6

How do I get a free quote?

Accepted Answer

Getting a free quote from North Richland Hills Garage Doors is easy! We offer several convenient options:  Option 1: Call Us Call 1-817-567-2930 during business hours to speak with our team. For simple repairs, we can often provide an estimate over the phone. For installations or complex issues, we'll schedule a free on-site consultation.  Option 2: Online Form Visit our Contact page and fill out the request form. Include details about your garage door issue and we'll respond within 1 hour during business hours.  Option 3: On-Site Estimate For new installations or major repairs, we provide free on-site estimates. A technician will: - Assess your current door and opener - Take measurements - Discuss your options and preferences - Provide a detailed written quote  Our Pricing Promise: - No hidden fees or surprise charges - Quote includes all parts and labor - Price locked for 30 days - No obligation to proceed

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